Privacy Policy

Last updated: September 29, 2025

Lycoravento ("we," "us," or "our") operates Lycoravento.pro (the "Site") and provides online educational services (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or use our Service.

Please read this Privacy Policy carefully. By accessing or using the Site or Service, you agree to the terms of this Privacy Policy. If you do not agree with the terms, please do not access the Site or use the Service.

1. Information We Collect

1.1 Personal Information

We may collect personally identifiable information that you voluntarily provide to us when you:

Register for an account
Enroll in courses or sessions
Contact us via email or phone
Subscribe to our newsletters or communications
Participate in interactive features of the Service

This information may include:

Name and contact details (email address, phone number, physical address)
Account credentials (username and password)
Payment information (processed securely through third-party payment processors)
Educational background and learning preferences
Communications with us or other users through the Service

1.2 Automatically Collected Information

When you access the Site, we may automatically collect certain information about your device and usage patterns, including:

IP address and browser type
Operating system and device information
Pages visited, time spent on pages, and navigation paths
Referring website addresses
Date and time of access

1.3 Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to collect information about your browsing activities. Cookies are small data files stored on your device that help us improve the Service and your experience. You can control cookie preferences through your browser settings, though disabling cookies may limit certain functionality.

2. How We Use Your Information

We use the collected information for various purposes, including:

Providing, operating, and maintaining the Service
Processing registrations, enrollments, and payments
Personalizing your learning experience and providing customized content
Communicating with you about your account, courses, or administrative matters
Sending promotional materials, newsletters, and updates (with your consent)
Facilitating interaction between learners and instructors
Analyzing usage patterns to improve the Service
Detecting, preventing, and addressing technical issues or security threats
Complying with legal obligations and enforcing our terms

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

3.1 Service Providers

We may share information with third-party vendors, consultants, and service providers who perform services on our behalf, such as:

Payment processing
Hosting and data storage
Email delivery and communication services
Analytics and performance monitoring
Customer support services

These providers are contractually obligated to protect your information and use it only for the specified purposes.

3.2 Educational Purposes

With your consent, we may share information with instructors and other learners to facilitate educational activities, group sessions, and collaborative learning experiences.

3.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities, including to meet law enforcement or national security requirements.

3.4 Business Transfers

In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change and any choices you may have.

3.5 With Your Consent

We may share your information for any other purpose with your explicit consent.

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When information is no longer needed, we will securely delete or anonymize it.

Factors determining retention periods include:

The duration of your relationship with us
Legal, regulatory, or contractual obligations
The necessity for ongoing business purposes
Dispute resolution and enforcement of agreements

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

Encryption of data in transit and at rest
Regular security assessments and updates
Access controls and authentication mechanisms
Employee training on data protection practices

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Your Rights and Choices

Depending on applicable laws, you may have certain rights regarding your personal information:

6.1 Access and Correction

You may access, review, and update your account information by logging into your account or contacting us directly.

6.2 Deletion

You may request deletion of your personal information, subject to certain exceptions where we are required or permitted to retain information.

6.3 Data Portability

You may request a copy of your personal information in a structured, commonly used, machine-readable format.

6.4 Opt-Out of Communications

You may opt out of receiving promotional emails by following the unsubscribe instructions in those emails or updating your communication preferences in your account settings. Please note that you may still receive administrative or transactional communications.

6.5 Cookie Preferences

You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect Site functionality.

6.6 Exercising Your Rights

To exercise any of these rights, please contact us using the information provided below. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

7. Children's Privacy

The Service is not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected information from a child under 16 without parental consent, we will take steps to delete that information promptly.

If you believe we have collected information from a child under 16, please contact us immediately.

8. Third-Party Links and Services

The Site may contain links to third-party websites, services, or applications that are not operated by us. This Privacy Policy does not apply to those third-party services. We are not responsible for the privacy practices of third parties and encourage you to review their privacy policies before providing any information to them.

9. International Data Transfers

Your information may be transferred to, stored, and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country.

When we transfer your information internationally, we take appropriate safeguards to ensure your information remains protected in accordance with this Privacy Policy and applicable laws.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the "Last updated" date at the top of this policy.

We encourage you to review this Privacy Policy periodically. If we make material changes, we may provide additional notice, such as through email notification or a prominent notice on the Site. Your continued use of the Service after changes become effective constitutes acceptance of the revised Privacy Policy.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Lycoravento
3 Michelin St, Vanderbijlpark N. W. 7
Vanderbijlpark, 1913
South Africa

Email: contact@Lycoravento.pro
Phone: +27 81 558 6449

We will respond to your inquiry within a reasonable timeframe.

12. Additional Information

12.1 Automated Decision-Making

We may use automated systems to analyze your learning patterns and preferences to provide personalized course recommendations. You have the right to request human review of automated decisions that significantly affect you.

12.2 Learning Analytics

We collect and analyze data about your learning activities, progress, and performance to improve educational outcomes and enhance the Service. This includes tracking course completion, assessment results, and engagement metrics.

12.3 Communication Records

Communications between learners and instructors through the Service may be monitored or recorded for quality assurance, training, and dispute resolution purposes.

12.4 Account Security

You are responsible for maintaining the confidentiality of your account credentials. Please notify us immediately if you suspect unauthorized access to your account.